Guidance to make orders Drosophila stocks from KYOTO Stock Center (DGRC), and Q & A

•   How to request stocks
•   How to register
•   How to request stocks in BULK
•   Fees and payment
•   Shipping schedule •   Shipment choice
•   Password reminder

•   Page source
•    Q and A [English] / [Japanese]

 

 How to request stocks
1. Register yourself.

2. Select stocks by stock numbers from our stock lists and send your request.

Users in Australia, New Zealand, Taiwan and USA
should note that we do not send Drosophila stocks without "import permit" or "label(s)".
We recommend you to arrange the import permits before you make orders from us.

 How to register
Please register yourself with the KYOTO Stock Center (DGRC) before you make any requests.

Please use the registration form.

After registration is completed, you will receive your DGRC ID number. Please use your DGRC ID when requesting stocks.


 How to request stocks in BULK
If you are not looking for stocks of specific genotypes, but planning to place orders of many stocks for screening experiments, for example, click "Advanced search" in Order and select as many stocks you need for a week.

If the number reaches to the maximum of the week shipping schedule (320 for a person per week/ 750 for a week total), you will be asked to order next week, since we send out stocks once a week.

If you encounter any problem in the ordering process, please send mail to KYOTO Stock Center (DGRC).


 Fees and payment

The payment is accepted by credit cards (MasterCard and VISA) only. We provide an online payment system by credit card through a cryptographically protected connection, SSL (Secure Socket Layer). To finish placing the order, you have to fulfill your credit card information (such as card numbers and expiration date), but these information will NOT be transmitted to KYOTO Stock Center (DGRC).
Please note that the fees to profit-making institutions will be doubled.

Fees from April 2014 (Yen basis)

Handling fee per stock
(yen)
Handling fee per shipment
(yen)
Postage per package
(yen)
Japan 200 1275 Actual cost
Overseas 195 1375 Actual cost
Japan: Consumption tax is included.
Overseas: Consumption tax is exempt.


 Shipping Schedule

KYOTO Stock Center (DGRC) sends out fly stocks every Wednesday (once a week).
During the holidays below, the shipment will be stopped, although fly request and registration services are available.

Holiday Closing for Shipment in 2017

Holiday Closing
Spring Holidays: 29 April - 7 May 2017
Summer Holidays: 11 - 17 August 2017
Autumn Holidays: No holiday closing
New Year Holidays: 8 December 2016 - 10 January 2017


  Shipment choice
Shipment by EMS courier service and ordinary air mail at your choice. The fly stocks will be sent by EMS (Express Mail Service: a traceable courier service run by the Post Office in some countries) as default instead of ordinary air mail, because EMS provides Item Numbers with which users can trace on the web where the fly stocks are, and many users request to use the EMS. In terms of shipping cost EMS is more expensive. For example, shipping 5 stocks to USA is 330 JPY by air mail whereas 1,200 JPY by EMS (see Postage Rate). If you would prefer your stock package to be sent by ordinary air mail (note that you cannot trace the package), please indicate your choice to "Air Mail".


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All rights reserved
KYOTO Stock Center (DGRC) participates in the National BioResource Project "Drosophila"